Quality Sewing Kits. Call Toll Free 1-800-HAAN-KIT
Search Products
Select a Category
Select a Manufacturer
Enter Keyword(s)

in 
Browse Products

Shipping Policies

Within the Continental U.S.

We ship most orders through FedEx Ground delivery. This excludes international shipments and orders that fit in small envelopes, which may be sent through the post office.

Shipping is free on school orders of $100 or more, within the continental U.S.

Shipping & Handling Rates
Within the Continental U.S.
Order Total Shipping
$0.01 - $50.00 $5.00
$50.01 - $60.00 $6.00
$60.01 - $70.00 $7.00
$70.01 - $80.00 $8.00
$80.01 - $90.00 $9.00
$90.01 - $100.00 $10.00
$100.00 or more

FREE for schools, or $10 for retail

 

 

 

 

 

 

 

 

 

 

 

We can send orders next day, second day or 3-day at your request. You will be notified of the cost of faster delivery before your order is shipped.

We ship your order no later than the next business day. Actual delivery times vary with your distance from us. Please allow at least one extra day for the shipment of any orders containing material by the foot or yard (which is custom-cut to your specifications).

 

Alaska and Hawaii

In order to expedite orders to Alaska and Hawaii, shipping costs are calculated based on the average shipping percentage of a wide sample of orders shipped to your area. This allows us to provide you with shipping options and prices at the time of the order. This also prevents us from needing to contact you with shipping prices after the order is processed and boxed, which can cause significant delays and confusion.

 

Canada

In order to expedite orders to Canada, shipping costs are calculated based on the average shipping percentage of a wide sample of orders shipped to your area. This allows us to provide you with shipping options and prices at the time of the order. This also prevents us from needing to contact you with shipping prices after the order is processed and boxed, which can cause significant delays and confusion.

We offer several different shipping options for Canada, each with their own advantages and disadvantages.

  • USPS (United States Post Office) Priority Mail Shipping to Canada:

    1. USPS Priority Mail is our recommended shipping choice for Canada customers.
    2. Estimated delivery time is 3-10 business days after the order is shipped.
    3. USPS Priority Mail shipments are not subject to brokerage fees.
    4. IMPORTANT: Your order might be subject to additional taxes and duties, depending on the order size and location. You may have to pay taxes on the order (the percentage varies by province) plus a small tax-related surcharge. Depending on your local post office’s procedures, the shipment might be delivered directly to your address C.O.D., or in some cases it might require you to pick it up at a post office in order to remit payment for these taxes and surcharges. Any additional charges are the responsibility of the recipient.
  • FedEx Shipping to Canada:

    1. FedEx Shipping is available to Canada, but is not recommended by Haan Crafts due to the high customs and brokerage fees and additional surcharges involved.
    2. Three different FedEx shipping speeds are available to Canada:
      1. FedEx Ground (estimated delivery 3-10 business days after the order is shipped)
      2. FedEx Air Economy (estimated delivery 3-5 business days after the order is shipped)
      3. FedEx Air Express (estimated delivery 1-3 business days after the order is shipped)
    3. As of April 2016, our FedEx shipping methods to Canada now include all brokerage fees, customs charges, taxes and duties. You will be told at the time of the order what the comprehensive shipping charge is, and you should not be charged any additional fees when the order arrives.
    4. IMPORTANT: Additional steps might be required to clear the order through customs. You may be contacted and asked to either specify a broker or sign and return some additional paperwork for customs. Neither one should incur any extra charges, but they will need to be done before your package can be received. If you are asked to specify a broker for the shipment, please just choose “FedEx”. If you are asked to sign and return any additional paperwork (which could even include a “power of attorney” form), please comply; these are formalities required to complete your shipment when the package is delivered by FedEx.
    5. If you use your own customs broker, you will need to let us know; please see the section called Canada customers using their own brokers below.
  • Canada customers using their own brokers:

    1. If you use your own broker, you will need to let us know at the time of the order so that we can modify our shipping process on your order. Please mention this whenever ordering by phone, fax, or e-mail. On our website, as you are checking out, you can type a message in the “Order Comments” field on the Payment Page that says “Please ship using our own customs broker,” and include any other information we will need.
    2. The shipping prices calculated by the website will not apply if you are using your own broker. Haan Crafts will only charge you for the actual shipping price, which will be calculated once your order is assembled and weighed.
    3. Please be aware that shipping with your own customs broker might cause a slight delay in order shipment, because we will need to alter our normal procedures and possibly contact you with pricing. Also, you will be responsible for any additional brokerage fees on the order.

In all cases payment must be made in U.S. funds.

 

Outside the U.S. and Canada

Haan Crafts ships orders globally, but the website is only equipped to handle orders to the United States and Canada. All other countries should contact us to place orders. Click here to go to the Contact Us page to inquire about ordering.

Keep in mind that payment for all orders must be made in U.S. funds. Depending on your location, shipping method, and order size, additional fees for international shipments may apply. These may include (but are not limited to) taxes, duties, and/or brokerage fees. These fees are determined and charged by customs, and are not determined by, visible to, or paid to Haan Crafts in any way. All additional fees (including taxes, duties and brokerage) for international orders are the responsibility of the recipient.

 

Reshipment Policy

It sometimes takes slightly longer than normal to have packages delivered but they almost always arrive. If your order is later than expected, please call us to find out when it was shipped. We can provide you with FedEx tracking information and let you know if your order is still en route, or if it has already been delivered. If it becomes necessary to reship your order, you will be billed for the original shipment and the reshipment. We will trace the original shipment, and if FedEx can't verify delivery we will credit your account for the first shipment. If they provide the name of the person who signed for it, we will tell you their name and expect you to either pay for the order or return the kits.